Scott Herring is a software developer and serial entrepreneur. In 1995, he co-founded web consulting firm fresh ground software. fresh ground was later sold to Counterpoint Systems, the world’s largest provider of rights management & royalty processing software. Scott managed Counterpoint Systems’ North American office until 2008. Then he left to start ZenCX, a customer analytics software company targeting banks & credit unions. In 2012, Scott started a digital agency called Twisted Puppy, helping small to mid-sized businesses leverage technology. Twisted Puppy focuses on marketing and conversion using websites, email, content, and social media. In addition, he is a manager with charter SBEC cohort Speed to Contact, a cloud phone system and CRM for sales & marketing teams.